Track Your Order
Stay updated on the status of your order.
How to Track
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package directly on the carrier's website.
If you haven't received a tracking email within 3 business days of placing your order, please check your spam folder or contact our support team at support@vigoraxi.com.
Order Processing Times
Orders are typically processed within 1–3 business days. During high-demand periods, processing may take slightly longer. We appreciate your patience.
Order Statuses
- Pending: Your order has been received and payment is being confirmed.
- Processing: Your order is being prepared for dispatch.
- Shipped: Your order is on its way. Check your email for tracking details.
- Delivered: Your order has been delivered to the provided address.
- Cancelled: Your order was cancelled. A refund will be issued if applicable.
Need Help?
For order-related enquiries, contact our support team and include your order number:
- Email: support@vigoraxi.com
- Phone: +1 (347) 967-4147
- Working Hours: 8am–8pm EST Mon–Fri
