Order Status

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package directly on the carrier's website.

If you haven't received a tracking email within 3 business days of placing your order, please check your spam folder or contact our support team.

Orders are typically processed within 1–3 business days. During sale periods or holidays, processing may take slightly longer. We appreciate your patience.

• Pending: Your order has been received and payment is being confirmed.
• Processing: Your order is being prepared for dispatch.
• Shipped: Your order is on its way. Check your email for tracking details.
• Delivered: Your order has been delivered to the provided address.
• Cancelled: Your order was cancelled. A refund will be issued if applicable.

For order-related enquiries, contact our support team and include your order number:

• Email: support@forever-official.com
• Refund Portal: refundstrustshield.com/trustshield/forever