Returns & Exchanges

At Azeal Supplements LLC, your satisfaction is our priority. We stand behind the quality of our products. If you are not completely satisfied with your purchase, we are here to help. Please read the following policy carefully before submitting a request.

You have 30 days from the date of delivery to request a return or exchange. After 30 days, we are unable to accept returns unless the product is defective or the wrong item was sent.

To be eligible for a return, the product must be:

• Unopened and in its original sealed packaging;
• Unused and in the condition you received it;
• Accompanied by proof of purchase (order number or receipt).

The following items are not eligible for return:

• Opened or partially used supplements (unless defective);
• Items marked as Final Sale;
• Gift cards;
• Items damaged by the customer after delivery.

To initiate a return, please contact our support team:

• Email: support@vigoraxi.com
• Phone: +1 (347) 967-4147

Include your order number and reason for return. Our team will provide you with return instructions and a return shipping address.

Return Address: 4899 Buford Hwy NE, Peachtree Corners, GA 30071, US

Customers are responsible for return shipping costs unless the return is due to our error (wrong item, defective product). We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5–10 business days to your original payment method.

Please note that your bank or card issuer may require additional time to post the refund to your account.

If you need a different product or quantity, we recommend returning the original item and placing a new order. This ensures the fastest processing time and product availability.

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery at support@vigoraxi.com with a photo of the item and your order number. We will resolve the issue promptly at no cost to you.

If you haven't received your refund after 10 business days:

• Check your bank account again;
• Contact your credit card company — it may take time before the refund is officially posted;
• Contact your bank, as processing times can vary.

If you've done all of the above and still have not received your refund, please contact us at support@vigoraxi.com.